About Sipho Booysen

  • Academic Level Certificate
  • Age 43 - 47 Years
  • Salary 1850
  • Gender Male
  • Industry Accounting & Finance
  • Viewed 368

Education

  • 2013 - 2013
  • 2011 - 2016
    Milpark

    National Certificate in Banking - NQF Level 5

    Subjects : Banking Advice; Financial Planning; Economic Fundamentals in the investment Environment; Financial Legislative Requirement; Fundamental Principles of Basic Accounting; Selling Techniques for Bankers

  • 1997 - 1999
    Boston Computer School

    PC Support

    3rd Year Company Law; Management 3; Computer Application 3; Marketing Communication 3. 2nd Year Business Law; Industrial Law; Marketing Management; Financial Accounting 2; Computer Application 2. 1st Year Management 1; Business Communication; Business Practice; Financial Accounting1; Computer Application

  • 1996 - 1997
    Megabyte Computer & Secretarial School

    Diploma in Computer Literacy

    Subjects: introduction to Computer & DOS; Database for DOS; Spreadsheet using Lotus 123 & Quattro Pro; WordPerfect (5.1) for Dos; Windows (3.1) - Operating System; Typing (Elementary) - Pratice / Drill.

  • 1995 - 1995
    Bridgetown Senior Secondary School

    Matric

    Afrikaans 1st Language (HG) English 2nd Language (HG) History (HG) Biology (SG) Geography (SG) Woodwork (SG)

Experience

  • 2018 - 2020
    Mbele Electrical cc

    Compliance Officer

    Checking for advertised tenders on related website. Diarising meeting dateds and closing dates of the tenders. Compile tender documentation and supporting documents for submission of tender. Checking tax clearance certificate, letters of good standing if compliant. Allocating jobs relevant electrician. Monitoring completion date and turnaround time of jobs. Balancing of invoice and petrol slip. Monitoring outstanding and paid invoice against turnaround time. Issue invoices.

  • 2014 - 2018
    Nedbank Ltd

    Sales Consultant

    Contribute to a culture conducive to the achievement of transformation goals by participating in the Nedbank culture building initiative (e.g. staff survey etc.) Participate and support corporate social responsibility initiatives for the achievement of key business strategies. Identify and recommend opportunities to enhance processes; system and policies and implementation of new processes; policies and systems. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders. Improve personal capability and stay abreast of development in field of expertise by identifying training courses and career progression for self through input and feedback from managers. Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certification obtained and / or maintained within specified time frame. Meet client needs by conduction needs analysis with client according to Nedbank procedures. Build relationships with internal stakeholders to understand needs by participation in collaboration meetings according to standard operation procedures. Identify improvement opportunities by meeting with vendors and suppliers according to Service Levels Agreements Meet targets by selling Nedbank product in identified communities according to policies and procedures. Improve performance by identifying sales opportunities through community involvement. Monitor activities by reviewing action plan and taking corrective action to meet departmental targets. Create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures. Utilize resources to manage risk according to Nedbank policies and procedures. Participating in team meeting to achieve targets by sharing information and reviewing performance against target and standards.

  • 2010 - 2014
    Nedbank Ltd

    Floor Manager

    Acknowledge, greet and direct clients entering the branch by establishing the reason for visiting through asking relevant questions. Prevent unnecessary queue time and improving client flow in the branch by verifying that client have the correct documentation of their respective transaction. Increase the customer experience and assist client with special needs (i.e. disabilities; elderly client or illiterate clients)by assisting them in the completion of documentation or by obtaining the necessary information on their behalf. Reduce queue time and educate client by suggesting alternative channels (ATM; self-service; internet banking). Understand and meet clients needs by referring client complaints to management for resolution and by following up on execution and feedback. Ensure and encourage client feedback by thanking client when exiting the branch. Collect or requesting client to complete feedback cards and placing them in feedback box for follow-up by management. Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and add value to Nedbank. Act as branch ambassador by displaying appropriate behavior and Nedbank value.Provide sales leads and enable cross-selling (without advising) of products by identifying; making suggestions; and referring to the relevant department for action. Capture the sales leads on Client Management System (CMS) so that it could be converted to a sale. Recommend solutions to resolve client experience breakdown to management through observing and motoring queue time and redirecting client to alternative service points. Keep client informed on waiting time process by providing feedback of expected time of queue. Ensure all equipment are in working order and sufficient stock at hand by inspecting (i.e. ATM; TV promotional items; brochures holders and stationery; and replenishing stock where necessary. Ensure banking hall complies to the health and safety OHASA standards by inspecting banking hall and reporting all defects and suspicious behavior of corrective action.

  • 2007 - 2010
    Nedbank Ltd

    Teller / Enquiries Clerk

    Enable the further processing in inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers. Ensure accuracy and prevent fraud, risk and losses by authenticating client and transactions and following relevant procedure and policies. Prevent fraud, risk and losses by referring any occurrences outside of mandate or authentication procedure to the Team Leader. Comply with risk standards and take corrective action (i.e. investigations of inter-teller transfers) by confirming actual cash on hand and bank cheques on hand balance (could include branch holding/Treasury) against system balance at start of day and end of day at regular intervals. Avoid and minimize losses by controlling counter and drop safe limits according to policies. Minimize losses and ensure corrective action is taken as per procedure and policy by immediately declaring discrepancy in actual cash on hand and bank cheques on hand balance against system balance to management. Ensure and understanding of client's needs by providing world class service to client by greeting, listening and asking questions.Deliver on identified client needs by following the appropriate process and procedures and through providing feedback, satisfying clients needs, building client relationships and through client retention.Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to relevant department for action. Remain current and stay abreast of Nedbank risk and compliance requirement by reading the relevant newsletters; websites and attending sessions. Improving personal capability and future growth by identifying training courses. Understand and support the Nedbank values in all business processes through all engagement opportunities. Contribute to the achievement of team goals by ensuring own participation.

Languages

Xhosa
Proficient
Afrikaans
Proficient
English
Proficient
Zulu
Intermediate
Sotho
Intermediate
Shopping Basket