About SAMANTHA DAVIDS

  • Academic Level Diploma
  • Age 33 - 37 Years
  • Salary 3808
  • Gender Female
  • Industry Telecommunications
  • Viewed 1561

Education

  • 2003 - 2006
    CPUT

    Student

    National Diploma in Marketing subjects: marketing, advertising, consumer behavior, personal selling, communication, statistics

  • 1999 - 2003
    Robinvale High School

    Scholar

    I matriculated in 2003. subjects: English, Afrikaans, Math, Economics, Accounting, Business Economics + 7th Subject Entrepreneurship

Experience

  • 2016 - Present
    Vodacom Chatz

    Sales Consultant/ Admin

    Daily tasks included: Sales and consulting clients with new and upgrading contracts Fully knowledgeable of both VODACOM systems known as Siebel and Morpeus2 Capturing client’s (individual and corporate) personal data Ensuring information is accurate. Reviewing contracts and processing information into the system Reviewing of client’s paperwork (proof of income , bank statements and ID and Company registration documents) Submitting and activating of contracts Explaining policies and procedures and all fees regarding the contract. Handling client queries and complaints via email daily Logging service requests for customer queries to the relevant Vodacom Departments Completing stock counts on a weekly basis Handset and Device setups, transferring information between operating systems. Sending day end and month end sales reports to Head office.

  • 2012 - 2014
    Makro Cape Gate

    Sales Consultant/ Administrator

    Acted as Head of Department, daily tasks included: Sales and consulting with clients with new and upgrading contracts (both individual and mostly corporate clients) Capturing client’s personal information, ensuring it is accurate, reviewing and processing all information. Ensuring information is accurately captured and activated Reviewing of personal documentation Reconciling all contract paperwork done within department, capturing and sending off to Head office on a weekly basis. Handling client queries and complaints via email High risk stock counts on a weekly basis Previously employed at DionWired Canal Walk. (2011-2012) Daily tasks includes: Acted as Head of Department Signing up and consulting clients with Voice and Data Contracts on both Cell C and Vodacom Network. Capturing their personal information on the system. Logging queries (service request) Sales in the cellular department as well as the Multimedia sales floor. Capturing of weekly and monthly sales.

  • 2007 - 2012
    Makro Montague Gardens

    Sales Consultant

    Sales Consultant Daily tasks included signing up and consulting clients with Voice and Data Contracts on the Cell C and Vodacom network. Capturing client’s personal information on the system Performing daily cellular sales. Capturing of weekly contract sales.

  • 2007 - 2007
    Bayside Mall Centre Management

    Marketing Assistant

    marketing assistant. assisted the Marketing Manager with all Marketing related activities. Reliever for Marketing Manager

Expertise

Strong administration skills
Creativeness

Languages

English
Proficient
Afrikaans
Proficient

Skills

Creativity Customer service Highly Detailed and Stratigic Leadership Responsibility
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