About Heather Joy Kleinhans
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Academic Level Certificate
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Age 33 - 37 Years
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Salary 3868
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Gender Female
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Industry Office Administration
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Viewed 1662
Education
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2000 - 2002
St. James Secondary School – Port Elizabeth
High School
Completed Gr10 in 2002. I am currently busy finalizing Matric Part Time.
Experience
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2007 - 2018
Mr Price Group
Store Manager
Recruiting, training, supervising and appraising staff. • Managing budgets. • Maintaining statistical and financial records. • Dealing with customer queries and complaints. • Overseeing pricing and stock control. • Maximizing profitability and setting/meeting sales targets, including motivating staff to do so. • Stock take and Audit Management. • Ensuring high levels of customers satisfaction through excellent service.
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2019 - Present
Shoe City Table Bay Mall
Store Manager
Recruiting, training, supervising and appraising staff. • Managing budgets. • Maintaining statistical and financial records. • Dealing with customer queries and complaints. • Overseeing pricing and stock control. • Maximizing profitability and setting/meeting sales targets, including motivating staff to do so. • Stock take and Audit Management. • Ensuring high levels of customers satisfaction through excellent service.
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2019 - Present
Shoe City Table Bay Mall
Store Manager
Recruiting, training, supervising and appraising staff. • Managing budgets. • Maintaining statistical and financial records. • Dealing with customer queries and complaints. • Overseeing pricing and stock control. • Maximizing profitability and setting/meeting sales targets, including motivating staff to do so. • Stock take and Audit Management. • Ensuring high levels of customers satisfaction through excellent service.
Honors & awards
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2010
Customer Service Award - Mr Price Group
Exceptional Customer Service Top Store for Western Cape for highest growth and exceptional performance